Residents

How do I make a complaint about the behaviour of my taxi driver?

If you were the hirer or passenger in a taxi or private hire vehicle and have a complaint about the conduct of the driver and are unable to resolve the issue with the driver/company, please call 01733 453406. You will need to provide the following details: date and time of the journey; pick up point and drop off point; details of the vehicle, including Hackney Carriage or Private Hire Vehicle Licence Number; Driver's Licence Number or name (if known); nature of the complaint; details of any witnesses and also your name, address and telephone number.

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