How do I apply or renew a concessionary bus pass?

You can apply for a concessionary bus pass from the Travelchoice website. Download and complete the application form and you may return by post, via email or in person at the Travelchoice Centre in Queensgate bus station.

To renew a concessionary bus pass, take the expiring pass to the Travelchoice centre in Queensgate.

The opening hours for the Travelchoice centre are:

  • Monday: 9.30am – 5.00pm
  • Tuesday: 9.30am – 5.00pm
  • Wednesday: 9.30am – 5.00pm
  • Thursday: 9.30am – 5.00pm
  • Friday: 9.30am – 5.00pm
  • Saturday: 9.30am – 2.30pm

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